1. Introduction

Chikoh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password
• Profile Information: Username, preferences, settings
• League/Show Information: Fantasy league details, TV show preferences, watch party information
• Payment Information: Billing details processed through Stripe and PayPal (we do not store full payment card details)
• Communications: Messages sent through our AI chat feature

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Third-Party Platform Data

When you connect third-party fantasy sports platforms (ESPN, Yahoo, Sleeper, etc.), we may collect:

• League rosters and standings
• Player statistics and performance data
• Transaction history
• League settings and scoring rules

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Generate AI-powered recommendations and insights
• Process payments and manage subscriptions
• Communicate with you about the Service
• Improve and personalize your experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

4. AI and Machine Learning

We use artificial intelligence and machine learning to provide personalized recommendations. Your data may be used to:

• Train and improve our AI models
• Generate personalized insights and predictions
• Enhance the accuracy of recommendations

We implement safeguards to protect your privacy in our AI systems, including data anonymization and aggregation where appropriate.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate the Service (hosting, analytics, payment processing)
• Authentication Providers: Supabase for account management and authentication
• Payment Processors: Stripe and PayPal for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage with Supabase

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

14. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through:

• Our AI chat support on the website
• Email: privacy@chikoh.com
• The contact information provided in your account settings